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Pest control services

If you need to get rid of common pests in your property, like mice and bedbugs, your local council may be able to help you. Find out which pest control services your council may provide and get tips on preventing an infestation.

Insects and pests: when your council can help

Your council is usually only able to help you get rid of certain pests

Every council varies in the pest control service it provides. Belfast City Council provides a free control service for most pests. Other councils will simply provide advice, or control for a fee. It is best to check pest control provision of your local council by contacting your council.

Typically, councils will help you to get rid of some or all of the following:

  • rats
  • mice
  • wasps
  • fleas
  • cockroaches
  • bedbugs
  • carpet beetles
  • pigeons
  • ants

Councils don’t usually help with controlling animals such as foxes, rabbits, or grey squirrels. Get advice about these pests at the bottom of this page under ‘Advice leaflets on pests’.

Local councils also have powers to make sure people take all necessary steps to deal with pests in their property.

How to report pests to your council

There isn’t one single telephone number or email address to report pest problems, as pest control is the responsibility of individual councils.

Mice and rats

Mice and rats are common pests in the home.

How to tell if you have mice or rats

Mice and rats are normally active at night and you might not see them during the day.

A key sign you have mice is finding food, packaging or other material that has been nibbled and small droppings. You may also find nests, which look like balls of material loosely woven together.

The most common sign of rats is droppings, along with evidence of gnawing, tracks, burrows and nests.

Health and safety risks from mice and rats

Mice and rats can carry a wide range of diseases. These can be passed on to humans by contaminating food or surfaces with urine, droppings and hairs. Rats, in particular, can pass on Leptospirosis, a disease that can lead to Weil’s disease and can be fatal to humans.

Rats can also cause structural damage to property. They can gnaw electric cables and wiring, which could cause fire or electrocution.

There are some easy actions you can take to reduce the likelihood of getting rats or mice.

Reduce the risk of mice and rats in your home

Mice and rats infestations can be avoided by blocking access to your home:

  • check air bricks are in place and intact (don’t block them)
  • look for access points around gas, electricity and water pipes
  • check that doors fit tightly
  • fit cone guards and balloon guards to drainpipes to stop rats climbing up – these are available from hardware or DIY stores
  • make sure drain covers and grilles are in place and not damaged

Improved hygiene will discourage mice and rats by restricting their food:

  • store food carefully so mice and rats don’t have access
  • sweep up spills immediately
  • remove rubbish
  • clean under work units and other areas where food debris builds up
  • keep the garden free of food debris
  • don’t compost meat, fish, bones or bread, as these attract vermin
  • avoid over feeding wild birds or a build-up of food residues

Controlling mice and rats yourself

The first step to controlling mice and rats is to find out where they are living and feeding, and their routes between these areas. Look for:

  • holes and burrows
  • damage and gnawing
  • droppings
  • footprints
  • sightings
  • a musky smell

Block any holes you find with newspaper and come back 24 hours later to see which holes have been reopened. You can then permanently seal all access holes and routes.

Fleas: how to get rid of them

If you have fleas in your home, try to identify the source of the problem. In many cases this is a family pet.

To treat fleas on your pet, use an insecticide aerosol spray, pour-on product or a tablet. For more information about the product, ask your vet or the pest control officer in your local council.

Alternatively, the pest control officer can treat your premises using insecticides and products that stop flea development.

Bedbugs

Trying to get rid of bedbugs yourself is unlikely to work

If you find bedbugs in your home, contact your local council’s pest control service immediately or a private pest controller.

For information and advice, see the NHS Choices website.

Squirrels

Grey squirrels are an introduced species that are common in Northern Ireland. They can cause damage and fires when they access buildings and chew electrical wiring.

Natural England has advice about managing grey squirrel problems.

Nuisance birds

‘How to deal with nuisance birds’ gives advice on the options you have when dealing with a problem involving birds.

Advice leaflets on pests

Natural England produces a series of advice leaflets, and some of these deal with less common pests, like grey squirrels and rabbits. Use the links below to access these leaflets.