Consumer issues and advice

Complain about a trader or business

If you feel aggrieved after paying for a product or service then you should consider making a complaint

Scams aim to fool you into a false sense of security so you part with your cash

Consumers can have a wide variety of issues, ranging from problems with local shops or traders to difficulties dealing with large retailers

Find out how to avoid buying counterfeit goods

Find out about your rights and things to consider when internet shopping, as well as paying by credit card

Find out about the difference between credit and and debit cards

Advice in relation to your rights when your flight is cancelled or delayed

Information on student finance for new students, returning students and parents

Find out how your rate bill is calculated, about payment options and if you are entitled to help paying your rates

Don't leave your passport renewal until the last minute. Find out how to replace or renew your passport.