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AccessNI turnaround times

AccessNI can take between two to four weeks to search criminal records and supply a disclosure certificate depending on the check requested. Each week AccessNI updates delivery times for all levels of check and indicates approximate turnaround times for certificates.

Timetable for obtaining an AccessNI disclosure certificate

A disclosure certificate gives an individual's criminal history information. The table below shows the latest times for processing disclosures. This is the average turnaround time for certificates. Some may take longer.

Week commencing 26 August 2014

AccessNI check Date application was received Average delivery time for certificates from receipt of application*
Basic 22 August 10 days
Standard 22 August 10 days
Enhanced* 15 August

11 days

*Enhanced with enquiry: 23 days

All days are calendar days.

Complaining about AccessNI's service

If you want to complain about the time taken to process your check, you can complain to AccessNI.

If you believe information is inaccurate on your basic, standard or enhanced certificate, you need to inform AccessNI and raise your concern as a dispute.

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