AccessNI cost and turnaround times
The cost of an AccessNI check and the time taken to search criminal records and give a disclosure certificate varies depending on the level of check requested. Each week AccessNI updates delivery times for all levels of check and indicates approximate turnaround times for certificates.
What an AccessNI check costs
AccessNI charges a fee for each criminal record check:
The person requiring the check usually pays but some employers pay for AccessNI checks.
If you’re a volunteer in a role which requires a standard or enhanced check, AccessNI will provide the check free to a volunteer who:
“...gives their time in a position in a non-profit organisation, free of charge, doing something for the good of the community or a voluntary group, for which they may get travelling and other out-of-pocket expenses, and which is not for their own benefit or for the benefit of a close relative.”
AccessNI charges for a standard or enhanced check if:
- you are volunteering directly for a statutory organisation
- you are volunteering for a non-profit organisation in a position which delivers statutory services under contract or in a specific project, where that organisation receives government funding to pay for volunteers’ checks
A statutory organisation is an agency established by government. A not-for-profit organisation is a non-governmental body which does not distribute its surplus funds to owners or shareholders.
Timetable for obtaining an AccessNI disclosure certificate
A disclosure certificate gives an individual's criminal history information. The table below shows the latest times for processing disclosures. This is the average turnaround time for certificates. Some may take longer. All days are calendar days.
Week commencing 23 November 2015
|AccessNI check||Date application was received||Processing target||Average time to issue certificate|
|Basic||23 November 2015||95 per cent within 14 days||one day|
|Standard||23 November 2015||95 per cent within 14 days||one day|
|Enhanced||23 November 2015||70 per cent within 14 days||
one day for online applications
one day for paper applications
Applications made online, by either an individual or a registered body can be tracked using the case tracking facility in your online account.
Individuals who apply for an AccessNI check using a paper application can contact AccessNI by phone or email to check if AccessNI have received the application or to confirm that a certificate has been issued.
Paper applications for registered bodies
Registered Bodies who submit their applications using paper forms can ask AccessNI to give them an update on an application. Bodies can find out if a certificate has been issued and if there was any criminal information disclosed.
Download the case tracking update form at the link below. Please note a separate tracking request form must be submitted for each application.
Completed forms can be sent to AccessNI by email or post using the contact details below.
Once the tracking request has been received, AccessNI will issue an update within seven days.
Complaining about AccessNI's service
If you want to complain about the time taken to process your check, you can complain to AccessNI.
If you believe information is inaccurate on your basic, standard or enhanced certificate, you need to tell AccessNI and raise your concern as a dispute.