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Report a problem with the roads

Roads Service is the body responsible for the management, maintenance and upkeep of Northern Ireland's public road network.  You can report problems with roads to Roads Service by writing to the appropriate contact address or by telephone, e-mail, or by using the link below.

This automated form can be used to report a number of common issues to Roads Service:

  • damaged manhole or gully lid
  • debris on road or footway
  • drainage or flooding problem
  • excessive weed growth
  • faulty illuminated signs or bollards
  • missing kerbs
  • mud on road
  • obstruction on road or footway
  • pothole in road ot footway
  • street light not working
  • traffic signals not working
  • uneven surface on footway
  • by using "Other" you can report a problem not covered in this list

In order for Roads Service to correctly locate the fault, it is helpful if you could provide basic information about the problem and ways to find the area where the it is ocurring, for example:

  • nearest town
  • road or street name
  • nearest house number
  • any distinctive landmarks near the problem

The Roads Service response time depends on the nature of the fault.

Northern Division

County Hall
Castlerock Road
Coleraine
BT51 3HS
Telephone: 028 7034 1393
After hours telephone: 028 7035 3202
email: roads.northern@drdni.gov.uk

Southern Division

Marlborough House
Central Way
Craigavon
BT64 1AD
Telephone: 028 3833 5181
After hours telephone: 028 3752 9500
email: roads.southern@drdni.gov.uk

Eastern Division

Hydebank
4 Hospital Road
Belfast
BT8 8JL
Telephone: 028 9025 3000
After hours telephone: 028 9025 3000
email: roads.eastern@drdni.gov.uk

Western Division

County Hall
Drumragh Avenue
Omagh
BT79 7AF
Telephone: 028 8225 4158
After hours telephone: 028 8224 1999
email: roads.western@drdni.gov.uk