Apply for a Crisis Loan

A Crisis Loan is an interest-free loan which can provide help in an emergency or disaster.

How to use this service

Use the links below to download and complete a claim form or contact the Social Security Agency for a claim form.

Claim Online

You cannot claim a Crisis Loan online.

Claim by Phone

To make a claim, ring the Crisis Loan claim line freephone number. A Social Fund officer will process your claim over the telephone.

• Crisis Loan claim line (contacts section)

Download a form

Crisis Loan form

•  Crisis Loan Form SF401 (PDF 71KB) (PDF 71 KB)
• Help with PDF files

You make a claim by printing out a claim form and filling it in. When you have filled in the form you can either:

• post it to the office whose details are shown on the form, or
• hand it in at your nearest Social Security / Jobs and Benefits office
• Social Security / Jobs and Benefits office (contacts section)

Important: The date the claim form is received in a Social Security Agency office is the date we can consider payment from - not the date you downloaded the claim form.

Ask for a form

You can get Crisis Loan forms from the Social Security Agency.  Contact one of their offices.

• Social Security / Jobs and Benefits office (contacts section)
• Benefit Shop Castle Court (contacts section)

More useful links

• Crisis Loans (money, tax and benefits section)