Carer's Allowance - how to claim

You can get a claim pack by:

  • phoning the Disability and Carers Service
  • phoning the Benefit Enquiry Line
  • contacting your local Jobs & Benefits office/Social Security office

Contact Disability and Carers Service

Call the Benefit Enquiry Line

This is a confidential freephone service for people with disabilities and carers. You can call the Benefit Enquiry Line and ask them to send you a claim pack.

Telephone: 0800 22 06 74

Textphone: 0800 24 37 87

The Benefit Enquiry Line is open from 9 am to 5 pm from Monday to Friday. There is also a voicemail service where you can leave your details.

If you get any amount of State Pension, you can make a claim for Carer's Allowance using a shortened claim form. It contains help notes. If you want to claim extra money for a dependent adult, you should contact the Department for Social Development (DSD).

When to claim Carer's Allowance

Claim now if you look after someone who is getting or has recently been awarded:

  • Attendance Allowance
  • Disability Living Allowance (at the middle or highest rate of the care component)
  • Constant Attendance Allowance at or above the normal maximum rate as an addition to Industrial Injuries Disablement Benefit
  • Constant Attendance Allowance at or above the basic (full day) rate as an addition to a War Disablement Pension

Do not delay or you could lose benefit.

Claiming other benefits and entitlements at the same time

Because a Carer's Allowance award may allow entitlement to income-based Jobseeker's Allowance, Income Support, Pension Credit or Housing Benefit, you may wish to claim some of these benefits or entitlements at the same time as you claim Carer's Allowance.

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