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Benefit Enquiry Line

Contact details for the Benefit Enquiry Line, which provides advice and information on Attendance Allowance, Disability Living Allowance, Carer's Allowance and Carer's Credit

Point of contact Benefit Enquiry Line
Phone number Freephone
0800 220 674
Text phone Minicom
0800 243 787 (free call)
(for deaf and hard of hearing users only)
Phone lines open Monday, Tuesday, Wednesday and Friday 9.00 am to 5.00 pm
Thursday 10.00 am to 5.00 pm
(An answer phone service is available 24 hours a day where a message can be left for a call back during office hours)