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Benefit Enquiry Line

Contact details for the Benefit Enquiry Line, which provides advice and information on Attendance Allowance, Disability Living Allowance, Carer's Allowance and Carer's Credit

The following applies only if you live in Northern Ireland

Point of contact Benefit Enquiry Line
Phone number Freephone
0800 220 674
or contact the Make the Call helpline 0800 232 1271
Text phone Minicom
028 9031 1092
(for deaf and hard of hearing users only)
Phone lines open Monday, Tuesday, Wednesday and Friday 9.00 am to 5.00 pm
Thursday 10.00 am to 5.00 pm
(An answer phone service is available 24 hours a day where a message can be left for a call back during office hours)