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Winter help and advice | nidirect

Information and advice to help you when you're at home or travelling in the winter.

Simple steps to reduce the risk of burst pipes | nidirect

During cold weather, inconvenience and damage as a result of burst pipes is a real possibility. Potential repairs alone can run into many thousands of pounds. However, with some simple precautions the risk can be ...

Flooding in your area | nidirect

Information and advice on who to contact in the event of a flood, protecting your home and belongings from flood damage, coastal flooding and what to do if a flood happens.

Water services | nidirect

Approximately 786,000 domestic and commercial properties are connected to the water supply in Northern Ireland and 625 milion litres of high quality drinking water is supplied daily to customers.

Make a complaint about your water or sewage service | nidirect

Submit an official complaint to the Consumer Council for Northern Ireland